TaskRabbit Investigating Mysterious Cybersecurity ‘Incident,’ Site And App Down

TaskRabbit, a popular freelance labor site and app which was acquired by IKEA late last year, has been taken offline while it investigates a “cybersecurity incident.” People who use their TaskRabbit passwords on other websites or apps are being urged to change those passwords.

As of this writing, visitors to the TaskRabbit website will only find an account security update, which says TaskRabbit is “working with an outside cybersecurity firm and law enforcement to determine the specifics.” The TaskRabbit app is also down.

TaskRabbit has said little else about the incident thus far. An FAQ on the site gives a few details about what Taskers and clients should do next.

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It’s unclear how many users were affected, or what information may have been compromised, if any. But a tweet from Twitter user @SamRadocchia claims some important information may have been posted on a WordPress website (which is no longer available).

TaskRabbit is a site/app that sets up clients with “Taskers,” who perform everyday tasks for a fee. IKEA recently launched a specific TaskRabbit At-Home Assembly service in select cities — that service is dedicated to assembly of IKEA furniture. TaskRabbit is currently available in more than 40 metro areas.

Use Unique Passwords

As we’ve written time and time again, in a number of our quick guides to strengthening your online security — here’s our recent guide to improving Amazon security, for instance — using the same password for multiple sites is a bad idea, for the reason seen here. A breach on one site leaves you vulnerable on other sites where you use the same password.

If it’s too hard to keep your passwords in order, we recommend a password manager. Check out our full slate of password manager reviews, and our roundup of the best options.

Phil Dzikiy

Phil Dzikiy

Phil Dzikiy is the former editor in chief of Security Baron. Before, he has worked as a freelance writer and editor at websites like Wirecutter.com and iLounge.com along with publications like the Lockport Union Sun & Journal and the Greater Niagara Newspapers. With digital and print experience under his belt, Phil has a passion for all things technology including home security, cyber security, and the smart home. His bachelor's degree in Journalism from the University of Maryland College Park initially landed Phil his first job at the Beaver County Times, which has lead to over 15 years of experience as a journalist.

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