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Tend Indoor 2 Camera Review

This Tend Secure Lynx Indoor 2 review covers the indoor camera’s video quality, night vision, audio, as well as it’s installation process, storage options, and more. 

  • 1080p HD video display with an 125 diagonal field of view 
  • Infrared night vision for up to 20 feet
  • Integration with Alexa
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Tend Indoor 2
Tend Indoor 2
Tend Indoor 2
  • Price: $60 
  • Best Feature: Facial recognition
  • Good For: Renters

Overview

The Tend Secure Lynx Indoor 2, or the Tend Indoor 2 for short, is one of our favorite security cameras of the year, but it makes sense for some people more than others. 

<We Recommend For>
  • Someone that wants person detection and facial recognition
  • Anyone already in the Amazon ecosystem
  • A person that wants a smart indoor camera for a low price
<We Don't Recommend For>
  • Anyone that wants local storage
  • Someone already in the Google ecosystem

Video Review 

Our video review of the Tend Indoor 2 shows the camera’s footage in day and night, as well as goes over its other features like audio, storage, smart platform integrations, and more. 

Features 

Now let’s see exactly what the Tend Indoor 2 can do. 

Video Quality

The Tend Indoor 2 has impressive video qualities: 1080p HD display, an 125 degree diagonal field of view and the option to zoom in three times digitally. As you can see, these factors come together to produce a clear and beautiful image. 

Tend Indoor 2 Day Vision
Tend Indoor 2 Day Vision

Audio

The Tend Indoor 2 has two-way audio, meaning that users can speak to whoever the camera is recording through the TendApp. This comes in handy either when communicating to family members or stopped an intrusion as it’s happening. 

Night Vision

Stellar night vision is an essential feature of a security camera, and the Tend Indoor 2 hits the mark. We were able to see clearly for about 20 feet in front of the camera due to its infrared LED sensors. 

Tend Indoor 2 Night Vision
Tend Indoor 2 Night Vision

Storage

Unfortunately, the Tend Indoor 2 lacks local storage through a micro-SD card. Instead, they offer users a week of free cloud storage, which is awesome. However, this means that the camera needs to be connected to Wi-Fi in order to record footage, which may be a dealbreaker for those that wanted continuous recording or a camera that doesn’t require the Internet. 

Smart Platform Integrations

The Tend Indoor 2 works with Alexa, Amazon’s voice assistant. Using the Tend Secure Cameras and Events skill, users can ask Alexa:

  • Alexa, ask Tend Secure to list my cameras. 
  • Alexa, ask Tend Secure to enable notifications for Tom. 
  • Alexa, ask Tend Secure to turn on recording. 

Users will be able to turn recordings and notifications on and off through Alexa. However, they won’t be able to ask Alexa to play the Tend Indoor 2’s footage on an Echo Show or Fire TV, so the skill is pretty limited. In the same vein, the Tend Indoor 2 doesn’t work with Google Assistant, so it’s also not a great choice for users already in the Google smart home ecosystem. 

Artificial Intelligence 

Artificial intelligence is where the Tend Indoor 2 really shines. First of all, it has person detection, meaning that it can tell the difference between people and other moving objects like pets or cars. That means that users will only be notified if a person is detected, cutting out a lot of unnecessary notifications.

Tend Indoor 2 Facial Recognition
Tend Indoor 2 Facial Recognition

On top of that, the Tend Indoor 2 has facial recognition, so over time, it can recognize users’ friends and family members, who they’ll name in the mobile application. That means that notifications will be as specific as “Emily was detected in the living room,” making keeping on top of home security easier than ever. For a $60 camera, this level of AI is really impressive. 

Design

The Tend Indoor 2 is intended for indoor use only, with a temperature range of 32 to 104 degrees Fahrenheit. Let’s talk more about its design. 

Tend Indoor 2
Tend Indoor 2

Power

The Tend Indoor 2 must be plugged into power, so make sure that wherever it is to be installed is near an outlet. But for those looking for a wireless, indoor camera, the Tend Indoor 2 might not be the best option. 

Tend Indoor 2 and Box
Tend Indoor 2 and Box

Connectivity 

The Tend Indoor 2 requires Wi-Fi in order to record footage to Tend Insight’s cloud server. User will also need the camera to be connected to Wi-Fi in order to livestream footage and receive notifications, which is why it’s important to make sure there’s a strong Internet connection where the camera is placed. 

How It Performs 

Our experts tested out the Tend Indoor 2 to see how it performs in practice. 

How to Set Up Instructions

Here are the steps to take to set up the Tend Indoor 2:

  • First make sure the router is broadcasting its SSID and configured to operate at either a 2.4gHZ or 2.4gHZ band. Then, ensure that the router is compatible with the Tend Indoor 2 and make sure any firewalls are disabled or set to allow the Tend camera to communicate with their server. 
  • Next, go into the Wi-Fi settings on your phone and click forget network. To set up the camera itself, it has to be within three feet of the router, although users can move it further away after. 
  • Then, add the camera to the home Wi-Fi network and name it. Connect it to the router. 

Subscription Plans

The Tend Indoor 2 doesn’t require a subscription to use. Rather, they offer a week of cloud storage on the house, so once the camera is paid for, there will be no additional monthly or annual fees. 

The TendApp

What makes a smart camera smart is the mobile application. Let’s take a look at the application used with the Tend Indoor 2, which is called TendApp. 

The TendApp
The TendApp

Features

On the TendApp, users can livestream video, speak through two-way audio, receive alerts, view cloud storage, and even look at a pet highlight real, basically a summary of your pet’s movements in the form of a music video. 

Google Play Store Rating

The TendApp has a 4.6 rating on the Google Play store which means it’s super user-friendly, matching our experience using it. One Android-user named Emily Baudern wrote in a recent five-star review, 

A great inexpensive option for a kids room…it alerts you when there is movement and also has a microphone option so you can tell your kid to go back to sleep if they wake up without leaving your bed.”

Apple Store Rating 

The Tend app has an even better rating on the Apple store, a 4.7! All in all, the TendApp is excellent for both iPhone and Android users alike. 

Comparisons

Now, let’s compare the Tend Indoor 2 to some other top cameras, the Tend Secure Lynx Pro, the Wyze Cam and the Ring Indoor Cam. 

Tend Indoor 2 vs. Tend Secure Lynx Pro 

The Tend Secure Lynx Pro is Tend’s latest outdoor camera, working in temperatures from negative four to 113 degrees Fahrenheit. While the cameras have the exact same AI, smart platform integration with Alexa, cloud storage options, audio and night vision, the Pro actually has local storage. However, it can’t zoom in at all and it’s field of view is a bit narrow at 100 degrees.

Tend Secure Lynx Pro Closeup
Tend Secure Lynx Pro Closeup

Both cameras are plug-in, which may be a dealbreaker for someone looking for an outdoor wireless camera. At $150, the Tend Secure Lynx Pro is a good option, but we’d only recommend it for outdoor use; for indoor use, the Tend Indoor 2 makes more sense financially. For more information, read our full review of the Tend Secure Lynx Pro. 

Tend Indoor 2 vs. Wyze Cam 

The Wyze Cam is a $20 indoor camera with a lot of similar features to the Tend Indoor 2: an Alexa integration, two-way audio, infrared night vision, plus 1080p HD display. However, it can zoom in eight times optically as opposed to three, although its field of view is a bit narrow at 110 degrees.

Wyze Cam
Wyze Cam

But the Wyze wins in terms of storage, giving you twice the amount of cloud storage as the Tend Indoor 2 on the house, plus integrations with Google Assistant and IFTTT. The Wyze Cam currently lacks person detection, although it has smart sound recognition for smoke and CO alarms. Both cameras are plug-in. We’d recommend the Wyze Cam unless person detection is a priority. To learn more, read my full review of the Wyze Cam

Tend Indoor 2 vs. Ring Indoor Cam 

Ring’s latest Indoor camera costs only $60, the exact same price as the Tend Indoor 2. Both cameras also have 1080p HD video, infrared night vision, two-way audio, and integrations with Alexa. However, the Ring Indoor Cam has a more narrow, 115 degree field of view, and for as low as $3 a month or $30 a year, gives you 60 days of clouds storage.

Ring Indoor Cam and Sticker
Ring Indoor Cam and Sticker

Unfortunately, there’s no free cloud storage or local storage. But for those already in the Google ecosystem, the Ring Indoor Cam probably makes more sense, as it works with Google Assistant. As long as the user is okay with the lack of person detection, we’d recommend Ring Indoor Cam for those with Google Assistant and the Tend Indoor 2 for those in the Amazon ecosystem. 

Want to know more? Read our full review of the Ring Indoor Cam

Customer Support

For users that need help with the Tend Indoor 2, here’s how to reach support. 

Phone Number

To get customer support over the phone, dial 1-800-293-2168. 

Email 

Email [email protected] to get help with the Tend Indoor 2.

Online Help Center 

Tend has an online help center with FAQs and support articles for each of their products. For the Tend Indoor 2 specifically, there’s sections on setup, using the TendApp, adding multiple users, adjusting motion detection and cloud storage, dealing with facial recognition, account management, and general troubleshooting. The online help center should be the first place a user looks for help. 

Live Chat 

Tend Insights also offers live chat on their website, which is a really nice feature. 

Our Experience Contacting Support 

When we contacted Tend support over email, we got a response back on the same day. 

Amazon Ratings 

We wanted to see what other customers thought of Tend’s support, so we checked out customer reviews of the Tend Indoor 2 on Amazon. There, the camera has an excellent 4.1 star rating overall, but out of the 11 reviews that mentioned customer support specifically, six were negative and five were positive, split nearly down the middle. 

Company Information

Now that we’ve gone over everything there is to know about the Tend Indoor 2, let’s talk more about the company behind the camera, Tend Insights. 

Company History

Tend Insights was co-founded by Herman Yau, the company’s current CEO, and Song Yao, the company’s current CTO. Based in Fremont, California, the company is privately held and has partnerships with Universal and John Deere, among others. 

Where to Purchase 

Purchase the Tend Indoor 2 on either the Tend website or on Amazon

Contact

The best way to contact Tend is to fill out a contact form on their website. Users can also write them at the following address: 

Tend Insights, Inc. 

46567 Fremont Boulevard

Fremont, CA 94538 

Users can also email [email protected] or reach out to them on the below social media links. Unfortunately, there’s no live chat available, but users that want to return items can call 1-800-293-2168. 

Social Media 

Here are the links to reach out to Tend Insights on social media: 

Warranty Info 

Any Tend camera purchased directly on the Tend website comes with a two-year warranty. The company will replace defective cameras for free, although the user will have to pay shipping costs. 

Return Policy 

Tend has a 30 day return policy. For whatever reason, users can return their products within 30 days of purchase for a full refund, although again, they’ll have to pay for shipping and handling. Note that this only applies to products purchased directly on Tend’s websites, and the item plus all of its components and packaging must be in “like new” condition in order for the customer to receive the refund. To return a camera, call 1-800-293-2168. 

Recap

Overall, we’re super impressed by the $60 Tend Indoor 2, especially in terms of its artificial intelligence. With 1080p HD video, great infrared night vision and two-way audio, it’s an awesome choice for anyone in the Amazon ecosystem. However, for users in the Google ecosystem or anyone that wants local storage, it may not be the best choice. To explore other options, check out our review of the best home security cameras of 2020

FAQs

How do I reset my Tend camera?

To reset your Tend camera, first, make sure that it’s on. If your camera’s switch is on the back, using a pin or paper clip, remove the factory reset recess above the switch. Hold this for 10 seconds, then the top and middle lights should go off, then flash red. If your camera’s button is on the side, hold the reset button for 10 seconds and the light will turn off then flash red. From there, you’ll need to go to the beginning of the installation process, as this was a total factory reset.

How do you set up a Tend camera?

To set up a Tend Lynx Indoor camera, first make sure your router is broadcasting its SSID and configured to operate at either a 2.4gHZ or 2.4gHZ band. Then, ensure that your router is compatible with Tend’s cameras and make sure any firewalls are disabled or set to allow the Tend camera to communicate with their server. Next, go into the Wi-Fi settings on your phone and click forget network. To set up the camera itself, it has to be within three feet of the router, although you can move it further away after. Then, add the camera to your Wi-Fi network and name it. Connect it to your router.

What is Tend Secure?

Tend Secure is a smart security camera that’s connected to Wi-Fi. Users can control it remotely and livestream footage through the TendApp, available for iOS and Android.

How much does the Tend Indoor 2 cost?

The Tend Indoor 2 costs $60.

Is the Tend camera good?

Overall, we’re super impressed by the $60 Tend Indoor 2, especially in terms of its artificial intelligence. With 1080p HD video, great infrared night vision and two-way audio, it’s an awesome choice for anyone in the Amazon ecosystem. However, for users in the Google ecosystem or anyone that wants local storage, it may not be the best choice.