The Arlo Ultra 4K security camera is now available worldwide from the Arlo website, Best Buy, and Amazon. Previously, the camera had been released and pulled from stores due to performance issues. While Arlo claimed that the camera could shoot in 4K, it could only shoot in 1080p HD. The Arlo Ultra was taken down from Amazon and was only available for pre-order online at Best Buy. At Best Buy’s brick and mortar stores, the camera was taken off the shelves.
In a press release announcing the camera’s re-release, Arlo claims that the camera has 4K video quality, HDR processing, and two-way audio.
“As the most advanced DIY monitoring solution we’ve ever launched, Arlo Ultra raises the bar for smart home surveillance and marks a massive leap forward in surveillance for the do-it-yourself smart home security market,”
said Pat Collins, Arlo’s senior vice president of products. The camera requires the Arlo SmartHub, which gives it wireless coverage and an extended battery life. The Arlo Ultra can be used indoors or outdoors and mounts via a magnetic mount. The Ultra system includes a one year subscription to Arlo Smart Premier, a value of $119.88, which gives the camera person, animal, and vehicle detection. The subscription also includes a safety button to contact emergency services based on the camera’s location, not the user’s location. Finally, the subscription includes 30 days of cloud storage, while users can store their footage locally on a micro-SD card.
After Arlo took its 4K camera off the shelves in February, the company claimed that they had to issue firmware updates. In January, the company had performed four firmware updates on the camera addressing video corruption, timeout issues, charge voltage, audio improvements, and image quality. Given the lack of 4K video quality, it’s safe to assume that the recent firmware updates dealt with this issue, but Security Baron has yet to re-test the camera.