Google’s Duplex technology has expanded to movie tickets, allowing Google Assistant to purchase movie tickets for users. Previously, the Assistant could only make restaurant reservations for users, according to a blog post from Google. To get movie tickets, Users must say something like, “Hey Google, what are showtimes in Brooklyn tonight?”. After the user picks their desired option, the Assistant can buy the tickets from over 70 services including:
- MJR Theaters in the United States
- ODEON in the United Kingdom
The Assistant will then open Chrome and input the user’s information using data saved in Chrome. Dana Ritter, Product Manager at Google, wrote on Google’s blog that Duplex is not done expanding,
“To continue to help you get things done with the Assistant on your phone, we’ll expand this feature to other tasks. Up next, car rentals.”
Google Duplex and Artificial Intelligence
As of March of 2019, Google users in 43 states can make restaurant reservations with Duplex through Google Assistant. If online reservations aren’t available, the Assistant can actually call the restaurant to make a reservation, imitating a human voice. Once the reservation is made, the Assistant notifies the user by text or email and creates a calendar invite. Uses artificial intelligence to mimic human speech, Duplex can sound so conversational that the person the Assistant is speaking with may not realize they’re talking to a robot.
Despite Google’s expansion of the Duplex technology, most people don’t trust artificial intelligence for phone calls or emails. A survey from Clutch, a market research company, and Ciklum, a digital solutions company, found that 73% of respondents are unlikely to trust AI to make calls for them correctly. Moreover, 61% of people said they would be uncomfortable if they were talking to a voice assistant without knowing it. As of now, Duplex does not announce that it’s a voice assistant, and is designed to mimic the voice and speech patterns of humans.
How much does Google Assistant cost?
The Google Assistant app is free on iPhones and Androids, but Google Home devices range from $49 with the Google Nest Mini to $229 with the Google Nest Hub Max.
What is Google Assistant and how does it work?
Google Assistant is Google’s voice assistant. If you have the Google Assistant app or Google Assistant through a connected device, you can ask the artificially intelligent robot for many tasks, like reading your schedule, telling you the weather, or making Google Hangouts calls.
How do I turn on Google Assistant?
To turn on Google Assistant, go into your device’s settings and make sure that Assistant is turned on.