If you’ve been looking for a way to store your passwords, then you’ve probably come across either 1Password or Dashlane, if not both. They’re routinely in lists of the best password managers around, but which one is better for you? In this 1Password vs Dashlane review, I’ll go over absolutely everything you need to know from their privacy policies and features to their user interfaces and applications. Let’s get started!
Key Similarities of 1Password vs. Dashlane
My password manager comparisons tend to be pretty lengthy, so I’m going to point out a few things that 1Password and Dashlane have in common:
- Both based in Five Eyes countries: As these password manager companies are based in the United States and Canada, you’ll be under the jurisdiction of Five Eyes, Nine Eyes and 14 Eyes (more on this later).
- Multi-factor authentication: You can use a secret key on 1Password and fingerprint or facial recognition on Dashlane to access your accounts, increasing your security by a long shot.
- Dark web scans: Both password managers will scan the dark web for your credentials, alerting you if they’re found.
Key Differences of 1Password vs. Dashlane
But the key differences are going to influence your buying decision the most:
- Extras: Dashlane offers a ton of extra features that 1Password lacks, like receipt capture, an inbox scan, and, with some Premium plans, a VPN, credit monitoring and identity theft insurance, while 1Password has an exclusive travel mode feature.
- Change multiple passwords at once: Only Dashlane lets you change multiple passwords at the same time.
- Change old passwords automatically: Similarly, only Dashlane changes your old passwords automatically, while you’ll have to do this manually with 1Password.
1Password vs. Dashlane Privacy
Password managers and privacy go together like ice cream and cake. Of course, whenever you’re considering using a password manager, you have to think about it’s data logging policy as well as it’s privacy jurisdiction. Now, neither company will keep the information in your vault— that’ll remain encrypted and only visible to you. While both companies will keep some basic information about your account, like your name and payment information, neither keeps any more than necessary. But while 1Password says they may keep the number of vaults you have, along with the number of items in each vault, Dashlane doesn’t keep any information about your vault.
In terms of privacy jurisdiction, 1Password is based in Toronto, Canada while Dashlane is based in New York in the United States. Both Canada and the United States are members of Five Eyes, an international surveillance alliance that could make it legal for the government to request customer information. That’s why I’m so glad that these password managers don’t actually hold any of your vault information. Can you imagine if the federal government got access to all of your accounts?
Top Password Manager for Privacy
It’s only by a hair, but Dashlane is a tad better for privacy as it doesn’t keep any information about the number of vaults or items in your vault(s). But with either 1Password or Dashlane, you can feel safe that your accounts are protected.
1Password vs. Dashlane Features
Both 1Password and Dashlane will store an unlimited number of passwords across all of your devices, but if you’re not paying for Dashlane, that number will down to 50. Dashlane’s free plan also doesn’t include all of your devices syncing together, so it’s important to invest in a Premium plan.
If your passwords are found elsewhere or if someone is trying to gain access to your accounts, each password manager will notify you so you can change your passwords. However, only Dashlane can change your passwords automatically, if you’re using Windows, Mac OS X or iOS. With 1Password, this process is going to be manual. In the same vein, Dashlane lets you change multiple passwords at the same time, unlike 1Password.
Both options have password generators to give you some long and complicated options, plus password strength reports for your existing passwords. Both also allow for multiple users, auto-fill for info like your address or credit card number, and auto-login, although this is limited to Windows and MacOS with Dashlane. But Gabe, isn’t auto-login a security nightmare? Well, it would be, if you didn’t have to enter in your master password.
And on top of that both 1Password and Dashlane offer two-factor authentication, which involves sending a passcode to your phone, as well as multi-factor authentication, although this looks different for each password manager. For 1Password, it’ll involve a secret key on your phone, which is super easy as you won’t have to do anything manually. For Dashlane, you can use Face ID on certain iPhones and iPads, and fingerprint ID on Androids 10 and above.
Now let’s talk encryption. Both password managers encrypt your vault data using AES-256, the current industry standard. 1Password also uses KMS Hardware Encryption, WebCrypto, and a PBKDF2-HMAC-SHA256 key to prevent password cracking, while Dashlane throws in Argon2d for the same reason.
With any password manager, you’ll only have to remember a single “master password” for all of your accounts, but what if you forget it? Fortunately, 1Password and Dashlane both have emergency contact features so that your vault won’t die along with your master password. Finally, 1Password lets you import your passwords directly from Chrome, while Dashlane lets you import your passwords directly from Firefox on Windows and Mac computers, Internet Explorer on Windows computers and Safari on Macs. Phew!
Like I mentioned earlier, both Dashlane and 1Password give you a dark web scan, but that’s the only extra feature they have in common. If you aren’t aware, the dark web is a section of the Internet that’s only accessible through special software. Given the fact that all users are anonymous, the dark web is a hotbed of cyber crime with billions of stolen passwords. That’s why it’s a relief that Dashlane and 1Password scan the dark web for your credentials, so you can change your password if it’s found.
But that’s where the similarities end. While 1Password offers a travel mode, Dashlane throws in receipt capture, an inbox scan, and, with Premium plans, a VPN, credit monitoring and identity theft insurance. Here’s a little info on each feature:
- Travel mode: If you’re traveling with devices that use 1Password, you can mark devices as “safe for travel” so your auto-login disappears temporarily. 1Password is the only password manager I’ve reviewed that has this feature, so if you travel frequently, this might be the right choice for you.
- Receipt capture: Sometimes, your online shopping gets away from you. If you want to keep track of your purchases, simply give Dashlane your payment details and have your online receipts populate in an encrypted folder in their app.
- Inbox scan: We’ve all been guilty of sending our usernames and passwords over email; after all, it’s incredibly convenient to do so. However, it’s also incredibly insecure, especially if a hacker gains access to your email. Only Dashlane scans your inbox for your credentials, alerting you if they’re found so you can change your passwords. How thoughtful!
- VPN: With Premium Dashlane plans they throw in a VPN, which will encrypt your web traffic in a tunnel and replace your IP address. VPNs are a great thing to have on public Wi0Fi networks, where you’re much more susceptible to being hacked.
- Credit monitoring: With Dashlane’s Premium plans you’ll also get credit monitoring, which can be a good way to see if anyone’s stolen your identity. You’ll be alerted if a new home address appears, if there’s a fraud alert, along with other important changes.
- Identity theft insurance: Dashlane’s Premium Plus users will get identity insurance that can yield a claim of up to one million dollars if your identity is stolen.
Clearly, Dashlane goes above and beyond when it comes to extras, more so than any other password manager out there.
Store your passwords locally on your Mac or Windows computer with 1Password or on any computer with Dashlane’s Premium accounts, once you disable the Sync function. Dashlane also backs your passwords up on their encrypted cloud server, while 1Password lets you back them up on your own Dropbox or iCloud. I like that 1Password puts you more in control of your cloud storage, but this may be a personal preference.
Top Password Manager for Features
Again, Dashlane wins when it comes to features, whether it’s letting you change multiple passwords at once and automatically, to giving you a ton of extras to increase your online security. But overall, both password managers perform the basic functions of a password manager, so they’re both good options in general.
Using 1Password vs. Dashlane
Usability is something I think is important when it comes to password managers. This is something that’s supposed to make your life more convenient, so it would be pretty ironic if the software wasn’t user-friendly. Let’s take a closer look.
Setting up 1Password begins with entering your name and email on their website. Next, you’ll get a verification email that allows you to create your master password and secret key. Download the secret key and the app and it’s time to import your passwords, a.k.a showtime!
I’m a Chrome-user, so I was hoping for a super simple importing process, but it turned out to be something I had to Google to figure out. It turns out I couldn’t import my passwords directly from Chrome like I thought; rather, I had to export them from Chrome and then import them into 1Password through the 1Password website, which was odd. But once that was done, 1Password is easy to use and straightforward.
To begin using Dashlane, first download the browser extension (I did this on Chrome). Next, I filled out some info for autofill, and then the app guided me to enter my phone number. I was sent a link to download the Dashlane app on my phone, which was easy. Now, using Chrome, I knew there’d be no one to import my passwords directly, so I had to do the exact same CSV file maneuver. However, on certain devices, you can import directly from Firefox, Safari or Internet Explorer.
Although the setup process was easy, I don’t like how it toggled so much between the app and the website. For example, when I clicked on the dark web scan feature in the app, it brought me back to the website, seemingly defeating the purpose of the app. But aside from this, using Dashlane is very intuitive.
Top Password Manager for User Experience
I’m going to call a tie for this, as both password managers had a pretty similar setup process, depending on which browser you use. So far it’s Dashlane three, 1Password one. Can 1Password catch up? It’ll all come down to subscriptions, apps and customer support.
1Password vs. Dashlane Subscriptions
Both 1Password and Dashlane offer subscriptions for individuals and businesses alike.
1Password also has a family option for up to five users. Let’s see what our options are.
1Password’s pricing ranges from $2.99 to $7.99 per user per month, and they have a free option for 30 days if you want to try it out. Once that’s up, you’ll need to invest in a paid subscription.
For a single person, 1Password costs only $2.99 per month, which doubles to cover up to five users. However, they only let you pay annually, so it’ll be $35.88 for one person or $59.88 for a family of five. While I wish you could pay monthly, these prices are very reasonable.
When it comes to business, 1Password has options for what they call teams, enterprises, and businesses, which differ in terms of access control for each vault, customer roles and groups, provisioning through Active Directory and Okta, and a few other factors. Pricing starts at $3.99 per user per month, with customer plans available for larger Enterprise groups. Unlike the personal plans, business plans are monthly. To learn more about exactly what each plan entails, read my individual review of 1Password.
Dashlane offers plans for individuals and businesses, but unfortunately not for families, so 1Password is definitely cheaper overall. Of course, you get a lot more features with Dashlane, so that needs to be taken into account as well.
Individual subscriptions start at $4.99 a month, billed annually at $59.88. But if you want some extra features like credit monitoring and identity theft insurance and support, that brings the cost up by $5 a month. There’s also a free version, although it will only cover 50 passwords on one device.
Dashlane keeps it pretty simple when it comes to business plans, with only one plan available for $4 per month per user or $48 per user per year. Aside from getting all of the features of the Premium Plus Plan, the Business plan adds on an administrative console, provisioning and deployment, plus a dedicated customer success manager for groups of 50 or more. To learn more about what Dashlane’s Business plan gives you, check out my individual review.
Top Password Manager for Subscriptions
Overall, I prefer 1Password’s subscription options over Dashlane’s. They are more affordable, offer more business options as well as a family plan, which Dashlane lacks. 1Password is catching up with two wins compared to three for Dashlane. Let’s see who gets ahead!
1Password vs. Dashlane Apps
If you want to use your password manager on a mobile device, you’ll have to download a mobile application. Both 1Password and Dashlane have highly-rated apps for iPhones and Androids, but things take a dip when it comes to Windows phones.
The 1Password App
Using the 1Password app you can sync your passwords across all of your devices, generate new passwords, share passwords securely to friends or co=workers, and store other personal information in it’s encrypted vaults. 1Password has browser extensions for all of the most common web browsers plus apps for MacOS, iOS, Windows, Linux, and Chrome OS. But while it’s iOS and Android app ratings are great at 4.2 and 4.5, respectively, it’s Windows app got only a 2.7.
The Dashlane App
Dashlane’s app offers the same capabilities as the 1Password app, plus those extras like the inbox scan. Browser extensions are available for Chrome, Sfari, Firefox and Internet Explorer, with apps available for Windows, MacOS, iOS, Android and Linux devices. Like 1Password, Dashlane has awesome app ratings for iOS and Android, and disappointing ratings for Windows.
Top Password Manager for App
Overall, Dashlane has a higher-rated app for iPhones and Androids, while 1Password takes the cake for Windows, a lesser of two low-ratings.
1Password vs. Dashlane Customer Support
Most password managers are pretty limited in terms of their customer support, with phone lines as a rarity. Let’s see how 1Password and Dashlane stack up.
1Password Customer Support
If you need help with 1Password, your only option is email support, although it’s available 24/7. When I emailed, I got a response within the first day, which was good, but I also wanted to see what other 1Password customers had to say. While 1Password isn’t on Amazon, their parent company AgileBits has a 3.4 rating on Google. However, 77% of the nine reviews mentioning customer support were negative, but this is a pretty small sample size.
Dashlane Customer Support
Dashlane has a few more ways to reach support. Aside from email (offered in French, English or German), English-speakers can also live chat support during normal business hours, which is really nice! Personally, I got a response to an email within a few hours, which was impressive, but other Dashlane customers weren’t as happy. Dashlane only has a 2.9 on Google, and most of the reviews regarding support were negative, with customers upset about the lack of phone line. However, this is typical for password managers, so I won’t put that completely on Dashlane but rather the industry. Customers on Trustpilot were more positive, giving Dashlane a four star rating overall.
Top Password Manager for Customer Support
Dashlane wins for customer support in terms of the ways you can reach out as well as my own experience.
Recap of 1Password vs. Dashlane
Overall, I’d go with Dashlane over 1Password, despite it’s slightly higher pricing. Truly, you’ll just get more bang for your buck with Dashlane, from the inbox scan and receipt capture to credit monitoring, identity theft insurance, and even a VPN. I also love that you can change multiple passwords at once and automatically, as this makes things much easier for the user.
Of course, I think each password manager suites different needs, so let me break down who I think each would be good for.
I’d go with 1Password if you want…
- Travel mode: For all you globe-trotters out there, 1Password protects your devices while in-transit.
- Import passwords directly from Chrome: Chrome-users will have an easy time importing their passwords to 1Password.
- Data stored on personal cloud server: If you’re super concerned about privacy, you’ll like that your passwords will be stored on a personal Dropbox or iCloud server rather than on a company’s server.
To learn more, read my full review of 1Password.
But go with Dashlane if you’d prefer…
- Receipt capture, inbox scan, VPN, credit monitoring, or identity theft insurance: When it comes to protecting your online activity and identity, Dashlane takes the cake.
- Change multiple passwords automatically: Only Dashlane lets you change multiple passwords at once and change old passwords automatically, making for less maintenance.
- Import passwords directly from Firefox, Internet Explorer or Safari: These browsers will work better with Dashlane than 1Password in terms of ease of importing your passwords.
Learn more in my Dashlane review.
If neither option sounds right for you, check out our list of 2020’s top password managers for more great options.
Is Dashlane the best password manager?
Dashlane is one of the best password managers around, with two-factor authentication, receipt capture, an inbox scan, a dark web scan, and, with its Premium plans, a VPN, credit monitoring, and identity theft insurance. However, it’s not the best option for privacy as Dashlane is based in New York and the United States is a member of Five Eyes, Nine Eyes and 14 Eyes.
Is 1Password any good?
1Password is one of the best password managers, as it has both two and multi0factor authentication, a dark web scan, and travel mode. However, the company is based in Canada, a Five Eyes member, so they could be legally forced to hand over customer data. Keep in mind that all of the data in your vault will be encrypted and can only be seen by you.
Which is better, Dashlane or LastPass?
I prefer Dashlane over LastPass for its more extensive features, superior customer support and more user-friendly app. However, I’d go with LastPass if you want a more affordable option, a family plan or multi-factor authentication, which Dashlane lacks.