Frontpoint is one of the top providers of do-it-yourself (DIY) home security equipment. AlarmForce is also very well known in the home security niche and uses local affiliates to install and service their products.
Both companies, unlike the majority of the top home security providers in the country, use proprietary sensors and detectors.
- Cellular transmission for most packages
- A+ Better Business Bureau Ratings
- Smartphone apps are free
- Video and Z-Wave controls
- AlarmForce offers 3-year and Frontpoint 1-3 year contracts
- AlarmForce uses landline phone connections for its basic package
- Frontpoint uses GE and AlarmForce proprietary components
- Frontpoint is DIY and AlarmForce systems require professional installation
- Frontpoint has a 30-day, full warranty. AlarmForce offers a warranty for the length of the contract
Comparison Overview Chart of Basic Packages
|Package Name||Standard||Protection Plan|
|Monthly Monitoring Fee*||$25.00||$34.99|
|Activation and/or Installation Fee||none||$99.00|
|Contract Length||3 years||1-3 years|
|Money Back Guarantee||none||30 days|
|Number of Door/Window Sensor||0||4|
|Motion Sensor Included||1||1|
Comparison Overview Chart of Top Packages Offered
|Package Name||Connect with Cell Wave||Ultimate Plan|
|Monthly Monitoring Fee||$41.98||$49.99|
|Activation and/or Installation Fee||$178.99*||$199.00|
|Contract Length||3 years||1-3 years|
|Money Back Guarantee||None||30 days|
|Smartphone and Remote Access Management||Yes||Yes|
|Door/Window Sensor Included||2||4|
|iTunes App Rating||2.5 stars||3.5 stars|
|Android App Rating||4 stars||4 stars|
|Blackberry App Rating||3.5 stars||5 stars|
*Can vary depending on local dealer specials
The sensors and detectors used by AlarmForce, though more old-fashion in appearance than the more popular GE units used by Frontpoint, receive high marks from all users. They function as design and are as reliable as the GE sensors.
Frontpoint offers more sensor options than AlarmForce, especially Z-Wave components. AlarmForce has very limited Z-Wave offerings while Frontpoint users can draw upon the full range of GE Z-Wave and sensor offerings.
Frontpoint uses a network of dealers for installation and service. AlarmForce is strictly DIY. Both companies sell packages through their websites.
Both companies use licensed and certified monitoring centers located in various places around North America.
AlarmForce has a separate service for remote medical monitoring.
Winner and Loser Categories
AlarmForce and Frontpoint have generally very good user reviews. Homeowners like both companies’ products equally well. On the Better Business Bureau site, neither company has a large number of unresolved complaints.
The monthly monitoring costs charged by AlarmForce are lower for all package options than those charged by Frontpoint are. Component prices are about the same.
Frontpoint does, however, offer more equipment when compared to that offered by AlarmForce for a comparable package.
Frontpoint requires a minimum one-year contract and AlarmForce a 3-year minimum.
However, AlarmForce charges the equivalent of three months service as an early termination fee, whereas Frontpoint charges the equivalent of the total monthly fees of the remaining months left on the contract at the time of termination.
Packages and Contents
Frontpoint provides more components with the base price of their packages than SimpliSafe provides, though SimpliSafe essentially leases you the equipment and does not charge for it.
Ease of Installation
Installation is reported simple for the DIY Frontpoint system.
Users report no problems with the professional installation of AlarmForce systems.
Equipment Quality and Technology
The functionality and reliability of GE and the AlarmForce proprietary units are excellent.
Frontpoint has a 30 day, full return policy. AlarmForce has a full warranty in force throughout the length of the contract.
The number of service complaints filed on the companies is about the same.