AlarmForce uses professional installation services for all their systems. Protect America pre-programs all sensors and detectors and all installations are Do-It-Yourself (DIY). Each offers only wireless home security packages.
Protect America and AlarmForce monitoring contracts are for three years. Protect America outsources monitoring. AlarmForce owns 17 North American monitoring centers. However, AlarmForce is currently available in five American states and throughout Canada. Protect America is available throughout North America.
The Protect American system uses GE components and is Z-Wave compatible. AlarmForce manufacturers their own proprietary systems which are only compatible with AlarmForce consoles. AlarmForce systems are Z-Wave compatible also.
Consumers buy initial home security packages and extra sensors or other items online at the company websites.
We have researched and summarized all the major comparison points for you. The details we have reviewed include monitoring package prices and contents, warranties, user service ratings and other important points that users would like to know before purchasing.
Overall, AlarmForce ranks higher in almost all categories. Some unique features of Protect America and the lack of availability in all states for AlarmForce may attract or require some users.
- Cellular transmission for all advanced
- Wireless systems
- Contract length
- No activation fees for their basic packages
- No upfront equipment costs
- AlarmForce has a separate medical alert product and monitoring packages
- AlarmForce uses landline phone connections for its basic package
- Protect America is DIY and AlarmForce requires professional installation
- Protect America has a 14-day, money back guarantee. Alarm force offers a money-back guarantee for the life of the contract.
Comparison Overview Chart of Basic Packages
|Monthly Monitoring Fee||$41.99*||$25.00|
|Activation and/or Installation Fee||none||none|
|Contract Length||3 years||3 years|
|Outsourced or Proprietary Monitoring Centers||Outsourced||Proprietary|
|Number of Door/Window Sensor||3||none|
|Motion Sensor Included||1||1|
|Two-Way Voice Console||0||1|
*Landline only available for $19.99
Comparison Overview Chart of Top Packages Offered
|Package Name||Platinum||Connect with Cell Wave|
|Monthly Monitoring Fee||$54.99*||$41.98|
|Activation and/or Installation Fee||none||$178.99|
|Contract Length||3 years||3 years|
|Money Back Guarantee||14 Days||Life of contract|
|Equipment Manufacturer||2Gig and GE||Proprietary|
|Smartphone and Remote Access Management||Yes||Yes|
|Two-way Voice Console||No||Yes|
|Door/Window Sensor Included||14||2|
|iTunes App Rating||2.5 stars||4.5 stars|
|Android App Rating||3 stars||4.0 stars|
|Blackberry App Rating||3.2 stars||4.5 stars|
*Landline monitoring only: $42.99
AlarmForce and Protect America use the different sensor and detector technology but both companies have consistently ranked high in user satisfaction. AlarmForce sensors are not as smooth and sleek as the GE models but the functionality and reliability are about the same.
The contract terms except for early termination are very similar. The cost of early termination for Protect America contracts depends on the number of months left in the contract and the cost per month of your package. AlarmForce charges a flat three-month monitoring rate fee for stopping your contract before the end of the term.
Each company essentially leases the equipment to you so that there are no up-front costs to the consumer. However, AlarmForce charges an installation fee for all but the basic packages. The cost of this can vary depending upon local dealer and company specials.
The companies retail their sensors and detectors for about the same price.
Each company resolves service problems through online chat or phone. Equipment is sold online.
The AlarmForce mobile app gets consistently good ratings by users whereas the Protect America app does not have excellent ratings for iPhone, Android or Blackberry.
Winner and Loser Categories
AlarmForce has a higher Better Business Bureau rating due to higher ratings and fewer complaints by users.
AlarmForce charges less for monthly monitoring than Protect America for its more advanced packages. Even the Protect America landline only service for the Platinum Package is more than the monthly price of the AlarmForce cellular service.
The equipment costs for any extra sensors or detectors you may want are the same.
The terms and conditions of the three-year contracts for each company are essentially the same. However, AlarmForce only charges the equivalent of three months charges for early termination. Protect America charges you the total monthly amount multiplied by the number of months remaining in your contract.
Packages and Contents
Winner: Protect America
Protect America gives you more essential equipment with their packages, especially with the Platinum Package.
Ease of Installation
All users give Protect America and AlarmForce high ratings for installation even though one is DIY and the other requires professional installers.
Equipment Quality and Technology
Both companies have received few complaints regarding the quality of their sensors and detectors.
AlarmForce has a length-of-contract free return policy. Protect America offers a 14-day return policy only.
AlarmForce edges out Protect America due to its slightly better BBB rating and number of BBB complaints lodged against it.
AlarmForce and Protect America have quality products and services. However, AlarmForce clearly wins or ties in all but one category. Read our complete AlarmForce review for more information.
Many consumers, however, may not be able to take advantage of the AlarmForce protects as AlarmForce unless you live in Canada or five states in the northern United States. Some consumers too may prefer landline service or may not have cellular. For these reasons, you may want to choose Protect America. Learn more in our Protect America review.