AlarmForce Vs. Vivint

Update: Vivint now offers 24/7 professional monitoring and cellular backup for $39.99 a month plus $5 per camera for 14 days of cloud storage. Without this plan, your system will be a local alarm only. 

AlarmForce and Vivint both offer home security systems that will meet basic safety needs. 

Vivint offers a greater selection of top-notch equipment and home automation, but will likely cost more. AlarmForce offers basic packages with a small selection of add-ons, but also has extremely limited availability. The Canadian company is notably only available in five states — three in the South and two in the Midwest. If there is no installer in your area of the state, you will not be able to get the system.

AlarmForce also has separate emergency medical homecare offerings.

Key Similarities:

  • Professional installation

Key Differences:

  • Only Vivint offers home automation.
  • Vivint is reported to have notably high prices and notably poor customer relations.
  • AlarmForce offers a standard 36-month contract. Vivint offers only low- and high-commitment contract options.
  • AlarmForce has complaints about battery life.
  • AlarmForce has extremely limited availability.
Get Best Offer
Vivint Home Security System
Vivint Home Security System
Vivint Home Security System

Vivint has 1.3 million customers in the U.S and Canada, plus professional monitoring and the highest-rated app of any security company.

Winner and Loser Categories

Packages, Equipment and Pricing

Winner: Vivint

Vivint offers customizable packages with high-quality equipment and comprehensive add-on options. However, the company is known to have higher prices than most of its competitors. Its packages run from $40-$50, but don’t include the starter equipment package, which runs over $500.

AlarmForce offers basic packages ranging in cost from $25-$42 per month with a limited selection of add-ons. All packages come with two-way voice, which allows users to communicate in real time with the monitoring center. Those looking for the latest technological innovations in equipment will likely not be satisfied.

Contracts

Winner: Vivint

AlarmForce offers the industry-standard 36-month monitoring contract.

Vivint users have more options, though they are only ideal for users looking for either an extremely low-commitment or high-commitment contract.

Low commitment: the company recently started offering the option for users to buy equipment upfront and opt for a month-to-month monitoring contract. High commitment: If you are interested in committing to a longer contract, the company only offers hefty 42- or 60-month options.

Home Automation

Winner: Vivint

Only Vivint offers smart home capabilities.

Installation

Winner: Tie

Both Vivint and AlarmForce offer professional installation with fees varying among packages.

As of February of this year, Vivint does not charge a standard installation fee. Outdoor cameras still come with a $99 installation fee, however, and activation fees will likely also apply.

For AlarmForce, the most bare-bones package offering has free installation, but the installation fee for the most expensive package costs $179.

Mobile App

Winner: Vivint

Vivint and AlarmForce offer apps with somewhat comparable features. However, only Vivint is reported to include app capabilities in all major package offerings. Vivint’s app also connects to its home automation capabilities.

Get Best Offer
Vivint Home Security System
Vivint Home Security System
Vivint Home Security System

Vivint has 1.3 million customers in the U.S and Canada, plus professional monitoring and the highest-rated app of any security company.

Reliability

Winner: Vivint

AlarmForce has noted complaints about reliability, particularly concerning poor battery life.

Most sensor batteries on the market have about a 5-year lifespan, but AlarmForce users have reported the need for much more frequent battery replacement.

Customer Service

Winner: AlarmForce

Vivint scores notably low in customer service. The company has had issues with aggressive and pressuring sales tactics, with multiple lawsuits filed on behalf of consumers against the company. Common complaints by state Attorneys General offices involved misrepresentation and deceptive sales tactics.

Users also report unanswered assistance calls, lack of support once a contract is signed, and billing issues.

Who AlarmForce is Better For:

  • Users looking for a standard 36-month contract
  • Users seeking a no-frills system
  • Users uninterested in home automation
  • Users wanting corresponding medical homecare devices
  • Users living within AlarmForce’s coverage area

Full AlarmForce review

Who Vivint is Better For

  • User looking for a broad selection of equipment
  • Users with flexible budgets
  • Users requiring home automation
  • Users wanting extremely low- or high-commitment monitoring contracts

Full Vivint review

AlarmForce and Vivint both offer systems that will meet your home security needs. Those looking for a basic system without home automation and a standard 36-month contract should opt for AlarmForce if living in an applicable area. Those looking for more extensive equipment options and home automation should opt for Vivint.

Related: The Best Security Systems of 2019

Gabe Turner

Gabe Turner

Gabe Turner is an attorney and journalist with a passion for home tech and secure, efficient living. Since graduating from NYU Law, he has maintained a paradoxical existence of trying to live life adventurously while remaining staunchly risk-averse. He is torn by the dual desires of wanting to only be in Brooklyn writing about housing policy and smart home tech and aspiring to visit his friends scattered across the globe. Gabe believes that stable, safe communities are the cornerstone to a vibrant and healthy society, and it is this passion that brought him to contribute to Security Baron.

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