Update: As of November 2019, Frontpoint no longer offers the Protection Plan. Additionally, their contracting is now month-to-month.
First Alert Professional and Frontpoint both offer home security options to meet your safety needs. Both companies provide high-quality name-brand equipment and available home automation options. Frontpoint offers DIY installation, while First Alert requires professional installation. First Alert Pro also sells through dealers, and plan and pricing specifics can therefore vary.
- Highly-rated equipment
- Certain smartphone management options
- Available home automation choices
- Frontpoint offers DIY installation. First Alert Professional requires professional installation.
- Frontpoint uses GE tech. First Alert Professional uses (and is owned by) Honeywell.
- First Alert Professional details vary by dealer.
Winner and Loser Categories
Packages, Equipment and Pricing
Though both offer strong options, Frontpoint takes the win in this category for transparency and consistency in offerings.
First Alert Professional sells systems through independent dealers, leading to varying local experiences. Though equipment prices can vary highly, First Alert Pro is owned by Honeywell and offers high quality technology. There is also a large selection of offerings and available customizations. Prices for monitoring contracts, installation and activation vary by dealer.
Frontpoint uses GE technology and offers 3 distinct, customizable packages with a combination of upfront equipment fees ($99-149), and monthly fees ($35-$45) and additional activation fees. The company has a variety of available equipment offerings including cameras and glass break sensors.
First Alert Professional contract lengths can vary but the average length is reported to be two years. Frontpoint offers one-year and three-year contract options. Choosing the one-year contract will increase upfront equipment costs.
First Alert Professional users have the mobile app Honeywell Total Connect available as an option, but it is not included in the basic package. The two more advanced Frontpoint plans also allow for smartphone management.
First Alert Pro and Frontpoint each provide one type of installation. Preference will depend on the service you’re looking for.
First Alert Professional offers professional installation at approximately $289, though prices can vary. Frontpoint offers DIY installation.
First Alert Pro and Frontpoint both have available Z-Wave home automation options.
Who First Alert Pro Might Be Better For:
- Users requiring professional installation
- Users fine with local variance
- Users looking for Honeywell equipment
Who Frontpoint is Better For:
- Users wanting transparent, unvaried options
- Users looking for DIY installation
- Users interested in GE equipment
Both First Alert Pro and Frontpoint offer strong home security options. Those looking for professional installation and Honeywell equipment will likely prefer First Alert Pro, while those looking for DIY installation and GE equipment will likely be happier with Frontpoint.
Related: the Best Security Systems of 2019