First Alert Professional Vs. Frontpoint

First Alert Professional and Frontpoint both offer home security options to meet your safety needs. Both companies provide high-quality name-brand equipment and available home automation options. Frontpoint offers DIY installation, while First Alert requires professional installation. First Alert Pro also sells through dealers, and plan and pricing specifics can therefore vary.

Key Similarities:

  • Highly-rated equipment
  • Certain smartphone management options
  • Available home automation choices

Key Differences:

  • Frontpoint offers DIY installation. First Alert Professional requires professional installation.
  • Frontpoint uses GE tech. First Alert Professional uses (and is owned by) Honeywell.
  • First Alert Professional details vary by dealer.
Get Best Offer
Frontpoint Home Security System
Frontpoint Home Security System
Frontpoint Home Security System

We recommend Frontpoint due to its unmatched customer support, its user-friendly app, and its awesome camera with 1080p HD video display, two-way audio, and free local and cloud storage. I also love that 24/7 professional monitoring and cellular backup are built-in. 

Winner and Loser Categories

Packages, Equipment and Pricing

Winner: Frontpoint

Though both offer strong options, Frontpoint takes the win in this category for transparency and consistency in offerings.

First Alert Professional sells systems through independent dealers, leading to varying local experiences. Though equipment prices can vary highly, First Alert Pro is owned by Honeywell and offers high quality technology. There is also a large selection of offerings and available customizations. Prices for monitoring contracts, installation and activation vary by dealer.

Frontpoint uses GE technology and offers 3 distinct, customizable packages with a combination of upfront equipment fees ($99-149), and monthly fees ($35-$45) and additional activation fees. The company has a variety of available equipment offerings including cameras and glass break sensors.

Contracts

Winner: Frontpoint

First Alert Professional contract lengths can vary but the average length is reported to be two years. Frontpoint offers one-year and three-year contract options. Choosing the one-year contract will increase upfront equipment costs.

Mobile App

Winner: Tie

First Alert Professional users have the mobile app Honeywell Total Connect available as an option, but it is not included in the basic package. The two more advanced Frontpoint plans also allow for smartphone management.

Installation

Winner: Tie

First Alert Pro and Frontpoint each provide one type of installation. Preference will depend on the service you’re looking for.

First Alert Professional offers professional installation at approximately $289, though prices can vary. Frontpoint offers DIY installation.

Home Automation

Winner: Tie

First Alert Pro and Frontpoint both have available Z-Wave home automation options.

Who First Alert Pro Might Be Better For:

  • Users requiring professional installation
  • Users fine with local variance
  • Users looking for Honeywell equipment

Full First Alert Professional Review

Who Frontpoint is Better For: 

  • Users wanting transparent, unvaried options
  • Users looking for DIY installation
  • Users interested in GE equipment

Full Frontpoint Review

Get Best Offer
Frontpoint Home Security System
Frontpoint Home Security System
Frontpoint Home Security System

We recommend Frontpoint due to its unmatched customer support, its user-friendly app, and its awesome camera with 1080p HD video display, two-way audio, and free local and cloud storage. I also love that 24/7 professional monitoring and cellular backup are built-in. 

Both First Alert Pro and Frontpoint offer strong home security options. Those looking for professional installation and Honeywell equipment will likely prefer First Alert Pro, while those looking for DIY installation and GE equipment will likely be happier with Frontpoint.

Related: the Best Security Systems of 2019

Gabe Turner

Gabe Turner

Gabe Turner is an attorney and journalist with a passion for home tech and secure, efficient living. Since graduating from NYU Law, he has maintained a paradoxical existence of trying to live life adventurously while remaining staunchly risk-averse. He is torn by the dual desires of wanting to only be in Brooklyn writing about housing policy and smart home tech and aspiring to visit his friends scattered across the globe. Gabe believes that stable, safe communities are the cornerstone to a vibrant and healthy society, and it is this passion that brought him to contribute to Security Baron.

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