First Alert Professional and LiveWatch both offer strong home security offerings. Both companies offer packages with well-regarded equipment and provide home automation options. First Alert Pro requires professional installation and uses Honeywell equipment, while LiveWatch is DIY and uses GE. Those interested in First Alert Professional should note that specifics can vary depending on local dealers.
- One type of installation
- Highly-regarded name-brand equipment
- Home automation options
- First Alert Professional has professional installation
- First Alert Pro uses Honeywell equipment, LiveWatch uses GE.
- LiveWatch offers a one-year contract, First Alert Pro contract lengths vary
Packages, Equipment and Pricing
First Alert Professional sells systems through independent dealers, leading to varying local experiences. Though equipment prices can vary highly, First Alert Pro is owned by Honeywell and offers high quality technology. There is also a large selection of offerings and available customizations. Prices for monitoring contracts, installation and activation vary by dealer.
LiveWatch uses mostly GE equipment, and has two equipment package offerings. Add-ons can get costly. Users can purchase packages at $99 and $149 when paired with applicable monitoring packages. Monitoring packages range from $20 to $50 per month. Video capabilities are only available with the most expensive package. Two-way live voice assist is additionally available with its Total Home and Total Home + Video packages.
First Alert Professional contract lengths can vary but the average length is reported to be two years. LiveWatch offers a one-year contract with no cancellation penalties.
First Alert Professional users have the mobile app Honeywell Total Connect available as an option, but it is not included in the basic package. LiveWatch has some mobile management available with certain select package and pricing options.
First Alert Professional and LiveWatch each offer one type of installation. Preference will depend on what experience you’re seeking.
First Alert Professional offers professional installation at approximately $289, though prices can vary. LiveWatch offers DIY installation.
Both First Alert Pro and LiveWatch have available home automation options.
Who First Alert Professional Might Be Better For:
- Users interested in professional installation
- Users looking for Honeywell equipment
- Users fine with local variance in detail
Who LiveWatch Might Be Better For:
- Users interested in DIY installation
- Users looking for GE equipment
First Alert Professional and LiveWatch both offer viable home security options with well-regarded equipment and home automation options. Those looking for professional installation and Honeywell technology will likely prefer First Alert Pro, while those looking for DIY installation and GE equipment will likely be happier with LiveWatch.
Livewatch is now owned by Brinks. Check out our review of the Brinks home security system.
Related: The Best Security Systems of 2019