First Alert Professional Vs. LiveWatch

First Alert Professional and LiveWatch both offer strong home security offerings. Both companies offer packages with well-regarded equipment and provide home automation options. First Alert Pro requires professional installation and uses Honeywell equipment, while LiveWatch is DIY and uses GE. Those interested in First Alert Professional should note that specifics can vary depending on local dealers.

Key Similarities: 

  • One type of installation
  • Highly-regarded name-brand equipment
  • Home automation options

Key Differences:

  • First Alert Professional has professional installation
  • First Alert Pro uses Honeywell equipment, LiveWatch uses GE.
  • LiveWatch offers a one-year contract, First Alert Pro contract lengths vary

Categories

Packages, Equipment and Pricing 

Winner: Tie

First Alert Professional sells systems through independent dealers, leading to varying local experiences. Though equipment prices can vary highly, First Alert Pro is owned by Honeywell and offers high quality technology. There is also a large selection of offerings and available customizations. Prices for monitoring contracts, installation and activation vary by dealer.

LiveWatch uses mostly GE equipment, and has two equipment package offerings. Add-ons can get costly. Users can purchase packages at $99 and $149 when paired with applicable monitoring packages. Monitoring packages range from $20 to $50 per month. Video capabilities are only available with the most expensive package. Two-way live voice assist is additionally available with its Total Home and Total Home + Video packages. 

Contracts

Winner: LiveWatch

First Alert Professional contract lengths can vary but the average length is reported to be two years. LiveWatch offers a one-year contract with no cancellation penalties.

Mobile App

Winner: Tie

First Alert Professional users have the mobile app Honeywell Total Connect available as an option, but it is not included in the basic package. LiveWatch has some mobile management available with certain select package and pricing options.

Installation

Winner: Tie

First Alert Professional and LiveWatch each offer one type of installation. Preference will depend on what experience you’re seeking.

First Alert Professional offers professional installation at approximately $289, though prices can vary. LiveWatch offers DIY installation.

Home Automation

Winner: Tie

Both First Alert Pro and LiveWatch have available home automation options. 

Who First Alert Professional Might Be Better For: 

  • Users interested in professional installation
  • Users looking for Honeywell equipment
  • Users fine with local variance in detail

Full First Alert Professional Review

Who LiveWatch Might Be Better For: 

  • Users interested in DIY installation
  • Users looking for GE equipment

Full LiveWatch Review

First Alert Professional and LiveWatch both offer viable home security options with well-regarded equipment and home automation options. Those looking for professional installation and Honeywell technology will likely prefer First Alert Pro, while those looking for DIY installation and GE equipment will likely be happier with LiveWatch.

Livewatch is now owned by Brinks. Check out our review of the Brinks home security system.

Related: The Best Security Systems of 2019

Gabe Turner

Gabe Turner

Gabe Turner is an attorney and journalist with a passion for home tech and secure, efficient living. Since graduating from NYU Law, he has maintained a paradoxical existence of trying to live life adventurously while remaining staunchly risk-averse. He is torn by the dual desires of wanting to only be in Brooklyn writing about housing policy and smart home tech and aspiring to visit his friends scattered across the globe. Gabe believes that stable, safe communities are the cornerstone to a vibrant and healthy society, and it is this passion that brought him to contribute to Security Baron.

Leave a Comment

Trending News

Follow Us

Reviews