Note: SimpliSafe now offers self-monitoring.
Fortress and SimpliSafe offer DIY home security systems with comparable attributes. Both companies offer nontraditional packages: Fortress offers only equipment packages with no monitoring available, and SimpliSafe offers separate equipment and monitoring options. Both SimpliSafe and Fortress have limited mobile management options and no home automation.
Customers have reported satisfaction with both systems. Your choice will likely have to do with whether or not you are seeking monitoring services.
- Limited mobile management
- No home automation
- No combined equipment and monitoring packages
- DIY installation
- Strong customer satisfaction
- SimpliSafe offers monitoring services. Fortress does not.
Winner and Loser Categories
Packages, Equipment and Pricing
Fortress offers only equipment packages, with no monitoring options available. Packages are all pre-programmed, and range in cost from $99-$570, depending on customizations. Available equipment includes sensors, sirens, and an HD security camera. Fortress technology is reported to be inexpensive compared to the industry standard. Because only self-monitoring is available, Fortress systems rely on sirens, strobe lights, and autodial to alert users to issues. Alarm delays have been reported.
SimpliSafe similarly does not offer traditional combined equipment and monitoring packages.
SimpliSafe offers equipment packages at one-time cost ranging from $230 to $540 and then separate month-to-month monitoring contracts ranging from $15 to $25. SimpliSafe does offer specialty sensors, but those looking for the newest and most modern security technology will not be satisfied. One camera option was notably recently added to Simplisafe’s offerings.
Both Fortress and SimpliSafe offer DIY installation.
Neither Fortress nor SimpliSafe offers home automation options.
Both Fortress and SimpliSafe have limited mobile management options.
Fortress offers a mobile app that is only available with specific package options.
SimpliSafe has a mobile app that only works for users who buy the most expensive monitoring contract. The app has received low ratings for user-friendliness and functionality.
Only SimpliSafe offers monitoring services, with flexible month-to-month contracts that differ from the 36-month industry standard.
Fortress notably offers no monitoring packages.
SimpliSafe has easy DIY installation, great customer support, and flexible monthly contracting.
Both Fortress and SimpliSafe customers have reported satisfaction with provided services.
Fortress systems have a great reputation for being reliable, and online customer service support has received high marks from users.
SimpliSafe has an A+ Better Business Bureau rating and notably few complaints lodged against it when compared to competitors.
Who Fortress is Better For:
- Users hoping to avoid monitoring contracts
- Users interested in systems that rely on sirens, strobe lights, and autodial for alerts
- Users uninterested in any monthly fees
Who SimpliSafe is Better For:
- Users who want monitoring services
- Users seeking flexible month-to-month contracts
- Users not looking for the most advanced equipment
Fortress and SimpliSafe offer comparable home security options. Those hoping to avoid monitoring contracts and who are fine with sirens, strobe lights and autodial as primary alert mechanisms should likely opt for Fortress. Those prioritizing professional monitoring services should go with SimpliSafe.
Related: The Best Security Systems of 2019