Frontpoint vs Protect America

Frontpoint and Protect America both pre-program all sensors and detectors at the factory as all their systems are Do-It-Yourself (DIY). Their home security systems are wireless, and cellular, though Protect America offers landline-only service with all their packages for from $10-$20 cheaper than the cellular versions.

Protect America monitoring contracts are for three years. Frontpoint has one and three-year contract options. Frontpoint and Protect America outsource monitoring.

Protect America vs Frontpoint Security

Call: (844) 289-0015 to get the guaranteed best deal on Frontpoint and get all your questions answered

Call: (877) 467-4575 to get the guaranteed best deal on Protect America and get all your questions answered

The systems for both companies use GE components and have Z-Wave compatible consoles with the more expensive packages. Consumers buy initial packages and extra sensors or other items online at company websites.

The companies consistently rank among the top ten home security companies in the country in terms of gross revenue.

We have researched and summarized the salient comparison points for you. The details we have reviewed include monitoring package prices and contents, warranties, user service ratings and other important points that users would like to know before purchasing.

Overall, Frontpoint ranks higher in most categories. Some unique features of Protect America and special needs some users may be attractive to a certain consumer segment.  Both are two of the top reviewed security systems on our site.

Similarities

  • Cellular transmission
  • A+ Better Business Bureau Ratings
  • GE home security technology
  • Wireless, DIY systems
  • Contract termination policies

Differences

  • Frontpoint offers two contract options and Protect America one
  • Frontpoint outsources monitoring
  • Protect America offers a cheaper landline-only system
  • Protect America charges more for cellular than Frontpoint
  • Frontpoint charges for equipment and activation
  • Very few camera choices are offered by Protect America

Comparison Overview Chart of Basic Packages

 Protect AmericaFrontpoint
Package NameCopperProtection Plan
Monthly Monitoring Fee*$41.99$34.99
Equipment Costnone$99.00
Activation and/or Installation Feenone$99.00
DIYYesYes
Contract Length3 years1-3 years
Money Back Guarantee14 days30 days
Equipment ManufacturerGEGE
CellularYesYes
Number of Door/Window Sensor34
Motion Sensor Included11
BBB RatingAA+

*A landline only system is available for $19.99 per month

Comparison Overview Chart of Top Packages Offered

 Protect AmericaFrontpoint
Package NamePlatinumUltimate Plan
Monthly Monitoring Fee$54.99$49.99
Equipment Costnone$449.99
Activation and/or Installation Feenone$199.00*
DIYYesYes
Contract Length3 years1-3 years
Money Back Guarantee14 days30 days
Equipment ManufacturerGEGE
CellularYesYes
Smartphone and Remote Access ManagementYesYes
Z-Wave Control YesYes
Video AvailabilityYesYes
Door/Window Sensor Included144
Motion SensorYesYes
Glass BreakNoYes
Touchscreen ConsoleYesYes
iTunes App Rating2.5 stars3.5 stars
Android App Rating3 stars4 stars
Blackberry App Rating3.2 stars5 stars

*Landline monitoring only, $42.99

Comparison Overview
Frontpoint and Protect America use the same technology in all their systems. Both companies have consistently ranked high in user satisfaction. Everything is DIY.

The contract terms, including early termination fees charged, are very similar. Since Protect America charges more per month on all their cellular contracts, terminating a contract with them will cost more.

Both corporations have a very limited money-back guarantee period: two weeks for Protect America and thirty days for Frontpoint.

The companies retail their sensors and detectors for about the same price.

Both companies resolve service problems through online chat or phone. LiveWatch and Frontpoint sell their equipment online only. 

Winner and Loser Categories

Company Reputation

Winner: Frontpoint

Frontpoint has a higher Better Business Bureau rating due primarily better-rated customer service. User ratings on various sites give Frontpoint more top marks for responsiveness and contract dispute resolution (though contracts is the area that attracts the most complaints from consumers for both enterprises).

Pricing

Winner: Frontpoint

Frontpoint’s monthly monitoring charge is less than what Protect America charges when comparing similar packages. Protect America does offer the cheaper, landline-only option, but the vast majority of American households usually opt for cellular. Landline connections are more easily bypassed by criminals too.

Frontpoint does charge for equipment. Their activation fee can be waived depending on area and promotions.

Contract

Winner: Frontpoint

Frontpoint has a one-year contract option compared to Protect America’s three-year-only one. Each company has early termination penalties based on the months remaining in your contract.

Packages and Contents

Winner: Protect America

Protect America gives you over three times the amount of door and window sensors with their top tier package: fourteen as compared to Frontpoint’s three. The addition of the glass break sensor with Frontpoint’s Ultimate Plan does not compare to providing an extra eleven door and window detectors.

Ease of Installation

Winner: Tie

Frontpoint and LiveWatch are entirely DIY. All components are preconfigured at the factory. Homeowners need only install the sensors, activate the batteries in each and then plug in the command panels to have an entirely functional system.

Equipment Quality and Technology

Winner: Tie

Both companies use GE sensors and detectors.

Warranty

Winner: Frontpoint

Neither company offers a robust return policy. However, Protect America, though they advertise a 14-day warranty, will charge a $79 restocking fee if you return the equipment within the warranty period.

Service

Winner: Frontpoint

Frontpoint edges out Protect America due to its slightly better BBB rating and user reviews across a range of consumer websites.

Comparison Summary

Frontpoint and Protect America have quality products and services. However, when you break the comparison down point-by-point, Frontpoint comes out ahead or ties in all but one category.  Read our Frontpoint security review for more information.

Protect America has some advantages, however. If you do not want to pay upfront for your equipment, then Protect America is the better choice. If you do not mind the risk of using landline phones only, then you can save substantially on your monthly monitoring fees with Protect America also.  Learn more by reading our Protect America review.

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