Link Interactive vs. AlarmForce

Link Interactive, owned by Costco, is a Do-It-Yourself home security company while AlarmForce systems need professional installation. You buy the Link components, which are pre-configured, and install them yourself. Link uses 2Gig sensors and detectors, while AlarmForce manufacturers and brands their own security components. Link Interactive sells sensors through Costco and their website and AlarmForce does so through the company website or other online retailers.

AlarmForce vs Link Interactive

AlarmForce has seventeen North American proprietary monitoring centers. Link Interactive outsources their monitoring.

Link Interactive and AlarmForce primarily services their systems by phone, chat or online video.

Link Interactive, through its partnership with Costco, has widespread availability throughout the United States. AlarmForce is only available in five states.

We have done the research for you. Below we compare AlarmForce and Link Interactive monitoring contracts, cost differences, user ratings, warranties, and more to help you make an informed decision. Overall, prefer AlarmForce as the better no-frills, homes security system that offers more options to homeowners.

However, Link Interactive may be more suitable for some users depending on the elements you may be looking for in a security system and monitoring contract.

Similarities

  • Smartphone apps are available free of charge.
  • 100% wireless.
  • No activation fees.
  • Each company requires three-year contracts.

Differences

  • AlarmForce has a full warranty on all installation and equipment for the life of the contract. Link Interactive provides a one-year warranty.
  • Link Interactive systems offer full Z-Wave smart home appliance management. AlarmForce has limited capability to manage Z-Wave components.
  • Link Interactive is DIY and AlarmForce requires professional installation.
  • AlarmForce offers a separate, monitored medical alert

Comparison Overview Chart of Basic Packages

 AlarmForceLink Interactive
Package NameStandardBasic Fire and Security
Monthly Monitoring Fee$25.00$24.99
Equipment CostNone$134*
Activation and/or Installation FeeNoneNone
Contract Length3 years3 years
Equipment ManufacturerProprietary2Gig (GE Compatible)
CellularNoYes
Number of Door/Window Sensor03
Motion Sensors Included11
Smoke, Heat, and Freezer Sensor01
Two-Way Voice ConsoleYesYes
BBB RatingA+A+

*Must be a Costco member to get a 5% discount on the equipment.

Comparison Overview Chart of Top Packages Offered

 AlarmForceLink Interactive
Package NameConnect with Cell WaveSmart Complete
Monthly Monitoring Fee$41.98$42.99
Equipment CostNone$630*
Activation and/or Installation Fee$178.99**none
Contract Length3 years3 years
Equipment ManufacturerProprietary2Gig and GE
CellularYesYes
Smartphone and Remote Access ManagementYesYes
Z-Wave Control YesYes
Video AvailabilityYesYes
Two-way Voice ConsoleYesYes
Door/Window Sensor Included25
Motion Sensor12
Camera11
Keychain Remote10
Smoke, Heat, and Freezer sensorNoYes
Z-Wave ThermostatNoYes
Z-Wave Light/Appliance ModuleNo2
iTunes App Rating4.5 stars4.5 stars
Android App Rating4 stars4 stars
Blackberry App Rating4.5 stars4.5 stars

**May vary depending on local dealer offers*Must be a Costco member to get a 5% discount on the equipment

Comparison Overview
The sensor and detector technology used by AlarmForce and Link Interactive receives high marks from the vast majority of users. The Link Interactive 2Gig also is compatible with GE sensors. AlarmForce is proprietary and is not supported by any other manufacturer but the quality is excellent too.

Costco actively promotes Link Interactive and sells the products at all their outlets. You can also purchase the component from their website. AlarmForce sells through their website and online retailers.
AlarmForce and Link Interactive use cellular technology to connect to the monitoring centers. Both companies have 2-way voice enabled in the control panels so that homeowners can speak directly to the monitoring centers

AlarmForce offers separate medical alert packages with different rates for monitoring.

AlarmForce and Link require three-year monitoring contracts.

Both companies have Z-Wave and video compatibility.

Winner and Loser Categories

Company Reputation

Winner: Tie

The vast majority of users rate both companies highly. Link and AlarmForce have been in business for a number of years and have maintained an excellent reputation.

Pricing

Winner: Link Interactive

There is not much difference in the monthly monitoring pricing between the two companies. You must pay for the Link Interactive equipment upfront but you own it. AlarmForce essentially leases users the equipment. They provide the same number of sensors with each package. The cost to buy extra sensors and have them installed means it is less expensive, overall, to purchase Link systems.

Contract

Winner: Alarm Force

The AlarmForce three-year contracts have a relatively small early termination fee equivalent to three months service. Link Interactive charges industry standard early termination rates: the cost of the number of months remaining in your contract.

Packages and Contents

Winner: Link Interactive

AlarmForce has all the equipment that Link Interactive. However, Link Interactive has a broad range of video and smart home appliance controls not offered by AlarmForce.

Ease of Installation

Winner: Tie

Ease of installation depends on your personal needs. Link Interactive preconfigures the units. All you need to do it plug them in and they work.

AlarmForce uses professional installation but the outcome is the same.

Equipment Quality and Technology

Winner: Link Interactive

The general quality of both systems is excellent. However, Link edges out AlarmForce due to its versatility and ability to mesh with GE, 2Gig or any other compatible components.

Warranty

Winner: AlarmForce

AlarmForce has a full-refund return policy on all equipment and installation for the life of the contract. Link Interactive has a thirty-day, full refund, return policy.

Service

Winner: Tie

Both companies have excellent service ratings.

Comparison Summary

Link Interactive edges out AlarmForce though both companies offer similarly rated products and services.  Learn more about Link Interactive at our full Link Interactive review.

If you need Z-Wave or video, Link Interactive has the better system. If you think you may have to cancel your monitoring contract, and do not need a lot of sensors and components to cover your residence, AlarmForce may suit you better.  Learn more in our AlarmForce review.

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