LiveWatch and Monitronics offer strong security systems with some overlap in features. LiveWatch offers a flexible one-year contract and DIY installation. Monitronics offers the industry-standard 36-month contract and professional installation.
Both companies have available home automation options. Details of Monitronics plans have been reported to vary depending on local dealers.
- One type of installation
- Available home automation
- Mobile management options
- Monitronics has professional installation. Livewatch is DIY.
- Livewatch offers a one-year contract. Monitronics offers a 36-month contract.
- Monitronics plans can vary due to local dealers.
Winner and Loser Categories
Packages, Equipment and Pricing
LiveWatch mostly uses highly rated GE equipment, and has two equipment package offerings. However, add-ons can get costly. Users can purchase packages at $99 and $149 when paired with applicable monitoring packages. Monitoring packages range from $20-$50 per month. Video capabilities are only available with the most expensive package. Two-way live voice assist is additionally available with its Total Home and Total Home + Video packages.
Monitronics offers three packages advertised as ranging in cost from $35-$55 with activation fees ranging from $99-$149. Monitronics has a well-regarded centralized monitoring system, but uses local dealers for installation, leading to varying on-the-ground user experiences. Local dealers also have final control over activation costs and contract terms. This means specials and coupons can potentially lower a system’s cost. But overall, local variation makes Monitronics pricing unpredictable. Most equipment is Honeywell or GE. Medical alert packages are additionally available.
LiveWatch offers the more flexible monitoring services option, with a one-year contract and no cancellation penalties. Monitronics offer the industry-standard 36-month monitoring contract.
Both LiveWatch and Monitronics have some available smartphone control options. LiveWatch has mobile management available with select package and pricing options.
Monitronics has remote smartphone control capabilities, but only text and email notifications and remote arm/disarm are free. Additional remote features are available at extra cost.
LiveWatch and Monitronics each offer one type of installation. Preference will depend on what service you require.
LiveWatch offers DIY installation. Monitronics offers professional installation done by local dealers. The customer service experience varies by location and is therefore less reliable. Installation is free but users will likely pay significant activation fees.
Monitronics and Livewatch both have available home automation options.
Who LiveWatch is Better For:
- Users seeking DIY installation
- Users looking for a flexible, low-commitment monitoring contract
- Users hoping to avoid local variance
Who Monitronics is Better For:
- Users requiring professional installation
- Users looking for an industry-standard 36-month contract
- Users fine with potential local variance
Both LiveWatch and Monitronics provide options to meet your home security needs. Those looking for a flexible contract and DIY installation will likely prefer Livewatch. Those looking for professional installation and a long-term contract will likely be happier with Monitronics.
Livewatch and Monitronics are now owned by Brinks. Check out our review of the Brinks home security system.
Related: the Best Security Systems of 2019