LiveWatch Vs. Scout Alarm

LiveWatch and Scout Alarm both offer security systems that should meet your safety needs. Both are DIY, have less than three-year contracts available and offer some mobile management options. Scout Alarm does not offer traditional packages, and has some reliability complaints. LiveWatch has high customer-service ratings and very low consumer complaint levels compared to many competitors.

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Scout Alarm
Scout Alarm
Scout Alarm

We like Scout Alarm for its DIY installation, many smart platform integrations, and lack of monthly fees. 

Key Similarities:

  • Depart from 36-month contract standard
  • DIY installation
  • Available mobile management

Key Differences:

  • Scout does not offer traditional packages.
  • Scout offers month-to-month contracts. LiveWatch offers one-year contracts.
  • Scout Alarm has reliability complaints.

Winner and Loser Categories

Packages, Equipment and Pricing

Winner: LiveWatch

LiveWatch uses highly rated GE equipment, and has two equipment package offerings. They are barebones, however, and add-ons can get costly. Users can purchase packages at $99 and $149 when paired with applicable monitoring packages. Monitoring packages range from $20-$50 per month. Video capabilities are only available with the most expensive package.

Scout Alarm doesn’t offer traditional packages. Users choose their own a la carte equipment combination, but there are limited choices. There are no available video components and only three sensor and detector options. Scout Alarm does not offer any specialty sensors, or have any compatible fire or smoke detectors. Monthly monitoring fees range from $9 -$19.

Scout Alarm uses proprietary equipment that is more expensive than industry standards like GE or Honeywell.

Contracts

Winner: Scout Alarm

Both Scout and LiveWatch depart from the industry standard 36-month monitoring contract.

LiveWatch offers a one-year contract with no cancellation penalties. Scout Alarm offer users flexible month-to-month or self-monitoring options. If you do commit to a full year, a discounted price is available.

Mobile App

Winner: Tie

LiveWatch has mobile management available with select more expensive package options. Two-way live voice assist is additionally available with its Total Home and Total Home + Video packages. Scout Alarm has available mobile management for a small fee.

 

Installation

Winner: Tie

Both Scout and LiveWatch offer DIY installation.

Home Automation

Winner: LiveWatch

LiveWatch has available Z-Wave home automation options. Scout is home automation compatible with certain brands that use Zigbee Protocol rather than Z-Wave.

Reliability

Winner: LiveWatch

Scout Alarm has multiple user complaints that motion sensors are unreliable. Poor sensor battery life has also been reported.

Who LiveWatch is Better For:

  • Users looking for a one-year monitoring commitment
  • Users seeking more traditional packages
  • Users wishing to avoid reliability complaints

Full LiveWatch Review

Who Scout Alarm is Better For:

  • Users seeking month-to-month contracts
  • Users not looking for Z-Wave compatibility
  • Users fine with untraditional package offerings

Full Scout Review

Get Best Offer
Scout Alarm
Scout Alarm
Scout Alarm

We like Scout Alarm for its DIY installation, many smart platform integrations, and lack of monthly fees. 

Both Scout Alarm and LiveWatch offer various services to meet your home security needs. Those looking for Z-Wave compatibility and flexible month-to-month contracts who don’t need a traditional package will likely be happy with Scout. Those looking for traditional packages and a longer term monitoring contract will likely prefer LiveWatch.

Livewatch is now owned by Brinks. Check out our review of the Brinks home security system.

Related: The Best Security Systems of 2019

Gabe Turner

Gabe Turner

Gabe Turner is an attorney and journalist with a passion for home tech and secure, efficient living. Since graduating from NYU Law, he has maintained a paradoxical existence of trying to live life adventurously while remaining staunchly risk-averse. He is torn by the dual desires of wanting to only be in Brooklyn writing about housing policy and smart home tech and aspiring to visit his friends scattered across the globe. Gabe believes that stable, safe communities are the cornerstone to a vibrant and healthy society, and it is this passion that brought him to contribute to Security Baron.

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