Minut is a Swedish startup founded in 2014 by former Apple and Google employees, companies you just may have heard of. Since its launch, Minut has sold 10,000 units worldwide. And here’s the twist: the entire security system has one component. Yes, you read that right. If you’re looking for sensors, security cameras, keypads, panic buttons, or what have you, then you might want to look elsewhere. But if you’re into hyper-simplicity, then keep on reading.
I’m really excited to review Minut’s system largely because of its simplicity. Sure, I’ve seen minimalist systems, but never to this extent. With only one component, can Minut really compete as a viable home security option?
In this review, I’ll tell you exactly how the Minut system works, how you go about monitoring it, and how customer support works. Finally, I’ll discuss Minut’s mobile app before helping you decide if Minut is right for you. Let’s start!
What’s in the Minut System?
Like I said, Minut’s entire security system is one item, an all-in-one sensor called the Point.
The Point is a wireless sensor that can cover a room up to 530 square feet. You should put the Point in a central location, like a front hallway or living room. While most security systems have separate sensors, the Point can detector motion, glass break, temperature, humidity, mold, light, and noise. It can also recognize other alarms, so you can have it notify you when your existing smoke or CO detector goes off. The Point comes with tamper protection, meaning that you’ll be notified if someone tries to remove it. Plus, it comes equipped with a built-in siren, great for scaring away intruders.
I love that the Point is wireless. You can charge it via a USB cord, plus, it comes with a backup battery with a life of about six months. The Point will connect to your phone over Wi-Fi or Bluetooth, but you should know that it won’t work if the power in your house goes out, a huge negative.
If you have Google Assistant or another IFTTT-compatible smart home, you’re in luck: you can connect any additional cameras, sensors, or what have you to the Point. The company also claims that integrations with Amazon Alexa and Apple HomeKit are in the works, so that’s something to look forward to.
A white cylinder only a few inches wide, the Point doesn’t stick out, which is important to me as I need good aesthetics. And that’s it for the Minut security system!
Monitoring with Minut
Hate monthly fees? You’re in luck. Minut doesn’t offer any professional monitoring, so you’ll monitor your system yourself through Minut’s app. Keep in mind that this means you’ll be in control of your home’s security 24/7, even when you’re at a job interview, in the Caribbean, or listening to a PTA meeting that simply won’t end. For some, this might seem a bit scary, or maybe fantastic- it depends on what you’re looking for.
Minut’s Customer Support
Say something goes wrong with the Point. Maybe it’s not connecting with your app, or maybe you just can’t get those darn adhesives to stick to your ceiling. Not to worry— Minut has a number of customer support options to get you up and running.
How Minut’s Customer Support Works
You can contact Minut’s customer support over email or live chat. There’s also an online support center with some great information that could be very useful to you. The only thing missing is a phone line, but given the company’s small scope and headquarters in Sweden, this isn’t too surprising.
With the age of the Internet, we no longer have to wonder what customers really think of companies— we can simply Google it. How do real Minut customers rate their customer support?
Minut’s security system has a 4.1 rating on Amazon, which is great. I will admit, however, that there are only five customer reviews, making it a very small sample size. Also, none of the reviews mentioned customer support specifically, so this was somewhat of a dead end. Still, with 80% of the reviews at a perfect five-stars, I’m feeling better and better about investing in a Minut system.
Let’s talk about the Minut app. If you’re an iPhone user, you’ll use the Smart Home Alarm app, where Android users should look for the Point: Soft Home Security app on the Google Play store. What does the app do, and how did people like it?
Minut’s app, like the system itself, is short and sweet. The app will give you notifications if the Point is triggered in any way. You’ll also be able to communicate with other Point users in your neighborhood, view settings, and see an event history.
An app is only as good as its reviews. Let’s see what customers think of Minut’s app.
The Smart Home Alarm app received a nearly perfect rating of 4.8 out of five stars! This is one of the highest ratings I’ve seen from a security company.
“Very easy to install and everything works perfect within minutes. I really enjoy the sleek and cool design on both the product and the app!”
wrote a user in a recent five-star review.
Although Point: Soft Home Security wasn’t quite as beloved as the iPhone app, users still gave it a good rating of 4.2 overall. Although some people had issues with notifications or the app crashing, most people were satisfied.
Recap of the Minut Security System
So that about covers it! Now let’s talk about whether or not you should invest in a Minut security system.
The system has a lot of great points, like:
- Simple design: no messy wires, sensors, or cameras here: Minut’s entire security system is the Point alarm.
- Great app: with an average score of 4.5 out of five stars, this app works well on both iPhones and Androids.
- Awesome Amazon ratings: customers on Amazon loved Minut, giving it a 4.1 overall rating.
However, its not without its faults, such as:
- No professional monitoring offered: if you’re looking for additional backup, then Minut is not for you.
- No cellular backup: your system will not stay on if the power goes off.
- No integrations with Amazon Alexa: Minut is only integrated with Google Assistant, although partnerships with Alexa and HomeKit are in the works.
Hopefully, this review helped you make a buying decision. If you still have any lingering questions or comments, I encourage you to leave them below. Can’t wait to hear from you!