Protection 1 vs. SimpliSafe

Protection 1 and SimpliSafe have solid reputations among home security consumers. SimpliSafe relies on DIY systems, selling only through online stores. Protection 1 sells online, but also has a network of dealers. Protection 1 systems require professional installation and configuration.

Protection 1 vs SimpliSafe

Our evaluation concluded that SimpliSafe offers the best overall basic value and product. However, Protection 1 may be more suitable for certain homeowners.

Similarities

  • Smartphone apps are available free of charge
  • 100% wireless

Differences

  • Protection 1 uses Honeywell sensors and SimpliSafe uses proprietary sensors
  • SimpliSafe has month-to-month contracts and Protection 1 requires a three-year commitment
  • SimpliSafe is DIY and Protection 1 requires professional installation
  • SimpliSafe cannot manage Z-Wave devices
  • SimpliSafe has no camera offerings
  • Protection 1 has no warranty. SimpliSafe has a sixty-day, full refund policy
  • Protection 1 offers Geo-fencing

Comparison Overview Chart of Basic Packages

 SimpliSafeProtection 1
PackageStarterSecure
Monthly Monitoring Fee$24.99$34.99
Activation and/or Installation Fee*none$99.00
Equipment Cost$229.96none
Contract Lengthmonth-to-month3 years
Equipment ManufacturerProprietaryHoneywell
Number of Door/Window Sensor13
Motion Sensor Included11
BBB RatingA+A+

Comparison Overview Chart of Top Packages Offered

 SimpliSafeProtection 1
PackagePlatinumVideo
Monthly Monitoring Fee$24.99$54.99
Equipment Cost$539.85none
Activation and/or Installation Feenone$99.00
Contract LengthMonth-to-month3 years
CellularYesYes
Smartphone and Remote Access ManagementYesYes
Z-Wave ControlNoYes
Video AvailabilityNoYes
Number of Door/Window Sensor44
Motion Sensor Included21
Glass Break Sensor01
Camera01
Geo-FenceNoYes
Touchscreen ConsoleYesYes
iTune App Rating2.5 stars2.5 stars
Android App Rating4 stars3.5 stars
Blackberry App Rating3.5 stars4 stars

Comparison Overview
The sensor technology utilized by both companies compares very favorably. Most users report few instances of equipment malfunction. The proprietary detectors used by SimpliSafe are a bit larger and bulkier than the Honeywell sensors but they work as well.

SimpliSafe does not have as many component offerings due to their lack of Z-Wave and video compatibility. Protection 1 offers a full range of smart home appliances and cameras.

You must purchase your equipment up front with SimpliSafe whereas with Protection 1 systems you essentially lease the equipment.

SimpliSafe is known for their month-to-month contracts and hence no early termination penalties that are often a source of customer dissatisfaction with other companies.

Winner and Loser Categories

Company Reputation

Winner: Tie

Customers report equally high satisfaction rates with the products and services offered by each company.

Pricing

Winner: SimpliSafe

SimpliSafe charges less per month for their monitoring fees than Protection 1 charges. The lack of any early termination fees can add to a customer’s cost savings.

Both companies charge about the same price for any extra sensors you may want to purchase.

Contract

Winner: SimpliSafe

The SimpliSafe month-to-month contract is very well received by customers.

Packages and Contents

Winner: Protection 1

Protection 1 offers more equipment with their packages than SimpliSafe provides. Protection 1 also can manage video and smart home appliances and has a range of those components available for sale.

Ease of Installation

Winner: Tie

Protection 1 and SimpliSafe are equally well-thought of by users on most home security forums.

Equipment Quality and Technology

Winner: Tie

The pricing and quality of the component offerings are the same for each company.

Warranty

Winner: SimpliSafe

Protection 1 does not offer any warranty.

SimpliSafe has a sixty-day, full refund money-back guarantee.

Service

Winner: Tie

The service technicians used by Protection 1 and SimpliSafe are well trained and competent according to most user rating forums.

Comparison Summary

SimpliSafe beats Protection 1 in most categories. The cost to operate a SimpliSafe system is much less than if you sign a 3-year agreement with Protection 1.  Learn more in our SimpliSafe review.

However, if you want Z-Wave compatibility and the ability to add video to your security system, you will have to go with a Protection 1 system. If you do not like DIY and do not want the responsibility of maintaining and installing the system yourself, then Protection 1 is also the option for you.  Learn more in our Protection 1 review.

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