Windscribe VPN Review

Those in the United States and United Kingdom will love accessing Netflix with Windscribe.

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By Aliza Vigderman Aliza Vigderman, Senior Editor, Industry Analyst & Gabe Turner Gabe Turner, Chief Editor
Windscribe VPN - Product Image
Editors Rating:
8.7 /10

What We Like

What We Don't Like

  • Part of Five Eyes: As Windscribe is based in Ontario, Canada, it's possible that your data will be shared with other nations in certain situations.
  • Netflix only works for U.S and U.K: Those outside of these places should not expect Netflix to work.
  • Speed on Mac: I was disappointed with Windscribe's upload and ping speeds on my Macbook Air.

Bottom Line

With Windscribe, our web traffic was encrypted not once but twice, giving us twice the protection. Plus, users in the U.S, Canada, and other countries can connect to Windscribe completely free!

Windscribe Customer Support

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Windscribe Customer Support. Screenshot from the website.

I find few things in this world more frustrating than having to call tech support. It’s 2024: why can’t things just work as they should? However, I live in the real world and understand customer support as a distinct possibility. Am I thrilled about it? No, but at least I’ll be prepared. How does Windscribe’s customer support work, and is it any good?

Features

You can contact Windscribe’s customer support through live chat or an online form. You can also check out their subreddit or their lengthy setup guides, FAQ’s or knowledge base. I’m pretty happy that Windscribe offers live chat, as many VPNs skimp on customer support.

Customer Support Ratings

I’m a man of the people, so when it comes to customer support, I want to see what real Windscribe customers had to say about it. On Google, Winscribe has a 3.9 out of five-star rating, which is pretty good. Only two reviews mentioned customer support— one was positive, and one was negative, so that wasn’t the most helpful. On Amazon, however, Windscribe has a whopping 144 reviews and an overall 3.6 out of five-star rating. Unfortunately, none of the reviews mentioned customer support, but I’m going to take that as a good sign that Windscribe worked for many people without needing help.

The Windscribe App

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Windscribe App

The Windscribe app has good ratings of 3.9 and 4.2 from the Apple and Google Play stores, respectively. I’m glad to see that customers are digging Windscribe’s app!

Windscribe Vs. Private Internet Access

Feature Private Internet Access Windscribe
Log Data No No
Kill Switch Yes Yes
Split Tunneling No Yes
Netflix Yes Yes (U.S. & U.K.)
Torrenting Yes Yes
IP Addresses Anonymous, Dynamic Anonymous, Static, Shared

I’m comparing Windscribe to a similar VPN called Private Internet Access, or PIA for short. Neither VPN logs your data, but PIA is stricter than Windscribe— they won’t keep the total amount of bytes you’ve transferred over the last month, nor when you used the VPN. However, Windscribe does have split tunneling, which PIA lacks. Other than that, PIA dominates Windscribe when it comes to Netflix access as well as dynamic IP addresses, much more secure than static IP addresses. When it comes to Internet speed, PIA wins over Windscribe, although neither had any security leaks in my tests.

Overall, I’d pick Private Internet Access over Windscribe due to its faster speeds and stricter data logging policy.

Recap of Windscribe

Windscribe is definitely not the VPN for everyone, but is it the right VPN for you?

I’d recommend Windscribe if you’d like…
  • Double-hop: Your data will be encrypted multiple times, increasing security.
  • Fast speed on Windows: I was pleased with Windscribe’s speed on my Windows Vivobook.
  • Free option: There’s nothing better than free, and Windscribe is completely free in the U.S, Canada, Hong Kong, the U.K, and more.
  • Good app ratings: Customers liked the Windscribe app on both iPhones and Androids.
But steer clear if you dislike the following…
  • Speeds on Mac: While it wasn’t horrible, I wasn’t too impressed with Windscribe’s speed on my Macbook Air.
  • Part of Five Eyes: As Canada is part of an international surveillance alliance, Windscribe can be legally forced to hand over your data.
  • Netflix policy: If you’re on any other servers outside of the U.S or U.K, you won’t be able to use Netflix with Windscribe.
  • Data logging policy: Windscribe logs more data than necessary, like the number of files you’ve transferred and when you used the VPN.

FAQ

If you've got any more questions, read on below for our answers to the frequently asked questions about the Windscribe VPN.

  • Is the Windscribe free VPN safe?

    The Windscribe free VPN is safe, as it uses the same encryption and VPN protocols as the paid-for version. The only difference between the free version and the paid version is that the free version has limitations.

    • Server locations: The free version can only connect to servers in the United States, the United Kingdom, Canada, France, Germany, Netherlands, Switzerland, Norway, and Romania.
    • Data limit: The free version has a two GB usage limit per month, whereas the premium version has no data limits. You can increase the data limit to 10 GB by registering and verifying your email address.
    • Ad blocking: The free version does not block advertisements, ad trackers, and malware, but the premium version does.
    • OpenVPN configuration generator: The premium version comes with an OpenVPN configuration generator that lets you connect any device that supports OpenVPN to the Windscribe VPN.
  • Does the Windscribe VPN hide your IP address?

    The Windscribe VPN hides your IP address whenever you connect to the VPN. It masks your IP address with a VPN server’s IP address, so that websites, your ISP, and anyone online won’t be able to spy on you. In addition, the Windscribe VPN hides your internet traffic so that no one can track your online activity.

  • Is the Windscribe VPN safe to download?

    The Windscribe VPN is safe to download as long as you download it from one of Windscribe’s official channels. There are Windscribe apps and browser extensions for:

    • Windows
    • Mac
    • Linux
    • iOS
    • Android
    • Chrome
    • Firefox
    • Opera
    • Microsoft Edge

    Windscribe is a legitimate VPN company based in Ontario, Canada with servers in over 70 countries.

  • Does the Windscribe free VPN give free data?

    The Windscribe free VPN includes two GB of usage data per month. However, you can increase the limit to 10 GB per month if you sign up and verify your email address. If 10 GB is not enough, you can always upgrade to a premium subscription for as low as $9 per month or $49 per year. A premium subscription will give you unlimited data.

Editors Rating:
8.7 /10